At Viet Product Source, we strive to provide high-quality services to our customers. However, we understand that our services may not meet everyone’s expectations. If you are dissatisfied with our services, you may be eligible for a refund under the following conditions:

1. Subscription Cancellation: If you cancel your subscription within 30 days of the initial purchase, you are entitled to a full refund of the subscription fee. After the 30-day period, you will not be eligible for a refund for the current billing cycle.
2. Technical Issues: If our services are unavailable or experience significant technical issues that prevent you from using them as intended, you may be eligible for a prorated refund for the period during which the services were unavailable or impaired.
3. Billing Errors: If you have been charged incorrectly due to a billing error on our part, we will issue a full refund for the incorrect charges.

To request a refund, please contact our customer support team at support@vietproductsource.com, providing your name, subscription details, and the reason for your refund request. We will review your request and process eligible refunds within 10 business days.

Please note that refunds will be issued using the original payment method, and any associated fees or charges will be deducted from the refund amount.

This Refund Policy is subject to change at our discretion. Any changes will be effective immediately upon posting the revised policy on our website.

Last updated: 1^st April 2024